WHEN WILL YOU SHIP MY ORDER?
All items are subject to a handling period before they are dispatched. 99% of orders leave the warehouse within 3-5 days of payment. We will notify you by email when your items have been shipped.
WHEN WILL I RECEIVE MY ITEMS?
For our retail and giveaway items, please allow up to 4 weeks delivery time as they may be shipping from other countries.
WHERE ARE MY ITEMS COMING FROM?
Although our fulfillment house is located in America, some of our specialty items are located in other countries such as Australia, German, United Kingdom and China.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, even in the same purchases and sometimes be sent in separate packages, even if you've specified combined shipping. Please keep this in mind when receiving deliveries.
If you have any other questions, please contact us immediately via email at: firstname.lastname@example.org.